Legal
Terms of Service
Effective date: September 1, 2026
These Terms of Service ("Terms") govern your use of the Denhez Details LLC ("Denhez Details," "we," "us," or "our") website and mobile detailing services. By booking an appointment or using our website, you agree to these Terms.
1. Our Services
Denhez Details provides mobile car detailing (interior cleaning, exterior washing, paint correction, and ceramic coating) performed at your home, workplace, or another location of your choosing within our Greater Seattle service area. We bring our own water and power supply, so no hookup is required from you.
2. Booking & Scheduling
Appointments can be requested by phone, text, email, or through the booking form on this website. We'll confirm your appointment, typically within a few hours. Please provide accurate contact and vehicle information so we can prepare the right equipment and products for your job.
3. Pricing & Payment
Prices listed on our website are starting rates for vehicles in typical condition. Vehicles with excessive dirt, pet hair, mold, stains, or other conditions beyond normal wear may require additional time or products, which we'll always communicate and agree on with you before extra charges apply. Payment is due upon completion of service unless otherwise agreed in advance.
4. Cancellations, Rescheduling & Weather
We ask that you give us at least 24 hours' notice if you need to cancel or reschedule. Because we work outdoors, appointments may need to be rescheduled due to weather conditions that could affect the quality or safety of the service. We'll always reach out to find a new time at no extra cost to you.
5. Vehicle Access & Condition
You're responsible for providing a reasonably accessible parking space with enough room for us to work safely around your vehicle. Please let us know in advance about any pre-existing damage, aftermarket modifications, or fragile components so we can take appropriate care.
6. Pre-Existing Damage & Claims
Denhez Details is not responsible for pre-existing damage, wear, or defects present on your vehicle before we begin work. Please walk through your vehicle with us before we start if you have any specific concerns. Any damage concerns related to our service must be reported to us before we leave your location; claims made after we've departed cannot be verified or accepted.
7. Right to Refuse Service
We reserve the right to refuse or discontinue service if a vehicle or location presents a health or safety risk (including but not limited to biohazards, pests, aggressive animals, or unsafe parking conditions), or if we're treated in a threatening or abusive manner.
8. Satisfaction
We stand behind our work. If you're not satisfied with a completed service, please contact us within 24 hours so we can make it right.
9. Limitation of Liability
To the fullest extent permitted by law, Denhez Details LLC's liability for any claim arising from our services is limited to the amount paid for the service in question. We are not liable for indirect, incidental, or consequential damages.
10. Governing Law
These Terms are governed by the laws of the State of Washington, without regard to its conflict of law principles.
11. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with a new effective date. Booking a service after changes are posted means you accept the updated Terms.
12. Contact Us
Questions about these Terms? Reach out:
Denhez Details LLC
Seattle, WA · Ballard (mobile service, no fixed address)
Phone: (206) 739-7372